placeholder image

“Productivity is never an accident. It is
always the result of commitment to excellence,
intelligent planning and focused effort.”
- Paul J. Meyer

Client Services

At Initiative we are all about being a partner with you in your business, which is why we have built enduring relationships with our client’s over the last 34 years. Initiative drives everything that we do and we are here to go above and beyond to drive the success of your business and brands. We pride ourselves on excellent service. We hit the ground running and get stuck in to make things happen!


‘Key success factors that have contributed to Initiative’s excellent service are:

1. Dedicated time and attention (unlike bigger design agencies, you’re not just another client)

2. Speed in delivery / solutions - enough resource allocation that allows projects to be finished ahead of schedule

3. Their ability to listen to the “client” and not just design / create according to their own thinking / creative desires – this allows tremendous flexibility and attention to detail

4. Committed, dedicated and loyal – the Initiative team have “gone the extra mile for us” on numerous occasions, outside working hours and general expectations – they strive to deliver successful projects

Aspen Marketing Head